The paper Analyzing Compliance of Service-Based Business Processes for Root-Cause Analysis and Prediction by Carlos Rodriguez, Patricia Silveira, Florian Daniel and Fabio Casati (University of Trento) was presented in the occasion of the 1st Workshop on Engineering SOA and the Web (ESW'10) that was aimed at bringing together experts, both from industry and academia, who work on the interdependent context of SOA and Web applications and use engineering methods to make that link. The ideas and algorithms presented in this paper were validated on real data from an internal process of the Hospital San Raffaelle in Milan that provides the testbed for MASTER, to deploy the eHealth pilot use case.  

More about eHealth pilot use case study in MASTER  can be found in the Deliverable 1.2.1: MASTER Scenarios.